Privacy Policy

What type of data do we collect?

Naracamicie d.d. collects the following personal data for business needs: name and surname, address, e-mail address, phone number, coded password and other data the users enter into forms on the www.naracamicienovagorica.si website. Naracamicie is not responsible for the correctness of data entered by the user.
To ensure safety and traceability, we also collect the IP addresses from which the users access our website. Each individual user is assigned a session cookie at the beginning of each visit, which helps with identification and monitoring of the shopping cart. Naracamicie online shop may also save other cookies on the user’s computer, such as the user’s ID in a coded format (to recognize the user on subsequent visits) and Google Analytics cookies (to analysis the website visits).
The session cookies are only stored in the server’s memory for the duration of the visit and are deleted after one hour of inactivity. The long-term cookies are stored on the user’s computer for 2 years and afterward become inactive. 
Check the list of the COOKIES we use.

The manner and the purpose of personal data processing 

By using the Naracamicie website, the user agrees to the rules and general terms and conditions applicable at the time of use, which are published on the same website. All changes of the rules and general terms and conditions are regularly published on the website, including the manner and purpose of processing of the collected personal data.

Naracamicie online shop as data manager may use the data in anonymized summarised form for the purpose of statistical analyses. Naracamicie shall not transfer the user data to unauthorized third persons.

Subscription to the e-Newsletter:

The users can subscribe to the e-Newsletter to be informed of the novelties in on-line stores and other sales points, of marketing activities and other promotions, until the cancellation of subscription. By subscribing to the e-news, the user is entered onto the list of e-Newsletter recipients, which also serves as the database of people entitled to the benefits that Naracamicie offers its users (loyalty discounts). For the purpose of e-Newsletter subscription, Naracmicie, Katarina Pišot s.p. collects the following data: e-mail, IP address and, if the users subscribe as a registered member, name, surname, address, phone number and date of birth.

After sending the form with the entered e-mail address, a confirmation mail is sent to the given e-mail address. By confirming the subscription via the confirmation mail, the user is subscribed to Naracamicie e-Newsletter until cancellation (the so-called opt-in confirmation). The user can request at any time, in written format or by clicking the Unsubscribe button in the e-Newsletter, that the personal data managers temporarily or permanently stop using his/her personal data for the purpose of direct marketing. The request will be granted within 15 days from receipt of the demand, as prescribed by the law. The user can also request the transfer of data or consultation of the data. The manager, Naracamicie, Katarina Pišot s.p. commits to diligent protection of data in accordance with the personal data protection legislation.
Naracamicie online shop sends out the e-Newsletter via the MailChimp application.

User registration:


In the naracamicienovagorica-shop.si online store, each individual can sign-up as a registered user. The content of the online store is also available to anonymous, unregistered users (guests). The registered users must enter the required data as part of the registration process. Each registered user has his/her own username and confidential password. The user must ensure that only he/she and authorized persons will have access to his/her username and password. The user is responsible for any content he/she writes on the naracamicienovagorica-shop.si pages. The final purchaser at the naracamicienovagorica-shop.si online store can only be a registered user or an unregistered user (guest) purchasing articles for personal use or non-profit activities. Only natural persons can make purchases on Naracamicie website. 
Company will use the entered data until cancellation to process the user’s purchase order, prepare relevant offers and for the purpose of marketing analyses to improve the sales process. The data may be used for remarketing purposes. The registration allows the user to monitor past purchases and shortens the purchasing procedure. Naracamicie stores the data until cancellation of registration in accordance with Slovene legislation. The user can cancel the registration at any time by sending an e-mail to info@naracamicieonline.com or clicking the Delete account button. The e-mail for cancellation of registration must contain the following information: the subject line must be User account cancellation and the e-mail must contain the name and surname of the users, address and e-mail address used for registration. The e-mail must be sent from the e-mail address used for the creation of the account.

Purchase order as a guest:


If the userpurchases articles as a guest, Naracamicie online shop. will use the entered data to process the purchase order. In accordance with the Article 86 of the Value Added Tax Act, Naracamicie, Katarina Pišot s.p.. as a taxable person is obliged to ensure storage of invoices related to supply of goods or services on Slovene territory at least 10 years after the end of the year on the invoice, which means that the data on the invoice is also stored for this period.


Contact forms and sending of e-mails 

By sending a specific question to Naracamicie via contact forms or e-mail addresses published on the website, the users entrust the manager with the entered data. The data will be used to provide the answer to the user’s question. The e-mail addresses published on the website are not personal, but professional addresses. This means that they are not bound to one physical person and that the data sent in this way can be processed by different persons in order to answer the user’s question quickly and efficiently. By sending an e-mail via the website or to the addresses published at the website, the user agrees to general terms and condition of the Lisca.com website.
User’s rights

The user can request at any time to consult the personal data the data manager can process and can demand its limitation, deletion, correction or transfer. Any questions related to personal data protection on the Naracamicie website can be sent to the e-mail address info@naracamicieonline.com

How do we ensure data safety?

The data the user sends via contact formats on naracamicienovagorica-shop.si pages or in other ways (via e-mail, phone, etc.) is confidential and processed in accordance with the applicable Slovene legislation. Naracamicie, Katarina Pišot s.p. will protect personal data and prevent data abuse. The personal data will be used only for the purposes the user agreed to. The personal data can only be accessed by persons authorized by Naracamicie, Katarina Pišot s.p. (employees, contracting partners) in possession of the correct username and password. The user is also responsible for protection of the personal data by securing his/her user name and password. 

The information on the credit card used to pay for the order, if the user selects this type of payment, is transferred in a coded format directly from the user’s computer to the bank’s authorization server.

Transfer of data to authorized partners

All the data that the user entrusts to the manager is confidential. Naracamicie, Katarina Pišot s.p. shall not transfer it to unauthorized third persons. Naracamicie, Katarina Pišot s.p.. may transfer the personal data to trustworthy partners or to fulfill legal obligations in accordance with the applicable Personal Data Protection Act. The data may be transferred to:

- Subsidiaries for the purpose of processing of purchase orders related to the individual subsidiary;
- Data processing and IT companies who ensure undisturbed operation of the website and improve it (server hosting, e-mail marketing, etc.);
- To marketing agencies for the purpose of remarketing (in encrypted format);
- To companies that ensure smooth purchasing procedure (PayPal, courier services, etc.) – but only in the scope needed for successful implementation of the order;
- To competent institutions, if provided by the law (courts, etc.).

All partners who have access to the personal data are obliged to handle it with due care and in accordance with the European legislation.

Agreement 

By using the naracamicienovagorica-shop.si website, the user agrees with the general terms and conditions published on the website. All changes in the general terms and conditions are regularly published on the websites, including the manner and purpose of processing of the collected personal data.

Connection to social networks

By clicking on the icon of the social network (Facebook, Instagram) on naracamicienovagorica-shop.si website, the user can access the Naracamicie profiles on social networks and the posts of other profiles whose content is related to Naracamicie, Katarina Pišot s.p. Clicking on the buttons with the icons allows the social network to quickly provide the user with relevant information based on his/her online activity.


The personal data manager is:
Naracamicie, Katarina Pišot s.p., Bevkov trg 6, 8290 5000 Nova Gorica, Slovenia, SI 46097309.
Any questions about privacy and personal data processing can be sent to info@naracamicieonline.com

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@naracamicieonline.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Bevkov trg 6, 5000 Nova Gorica.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
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